We are seeking a reliable and professional Part-Time Medical Receptionist to support a busy medical office in Pasadena. This role requires heavy phone experience, strong communication skills, and the ability to multitask in a fast-paced healthcare environment while providing exceptional patient service.

Key Responsibilities

• Manage a high volume of incoming and outgoing phone calls, including appointment scheduling, confirmations, and patient inquiries
• Greet patients and visitors, ensuring a welcoming and professional front-office experience
• Register and check in patients accurately; verify demographics and insurance information
• Schedule, reschedule, and cancel appointments while optimizing provider schedules
• Maintain patient records in electronic medical record (EMR) systems
• Handle paperwork, referrals, scanning, and general administrative tasks
• Communicate effectively with clinical staff, providers, and external offices
• Ensure compliance with HIPAA and office policies

Qualifications

• 2+ years of medical receptionist or healthcare front office experience preferred
• Strong phone skills with experience handling high call volume (required)
• Excellent verbal and written communication skills
• Proficiency with EMR systems and standard office software
• Strong organizational skills and attention to detail
• Professional demeanor with a patient-focused, friendly attitude
• Ability to multitask and remain calm under pressure